Course Overview
The Certificate in Healthcare Support Services – Level 5 is a comprehensive, competency-based program that prepares learners to become licensed Healthcare Support Assistants / Certified Nursing Assistants (CNA) capable of delivering safe, compassionate, and professional patient care in hospitals, clinics, nursing homes, and home-based care environments.
Learners acquire essential clinical skills, patient-handling techniques, infection-control practices, communication competencies, and supportive nursing procedures required in modern healthcare settings. The program trains students to work alongside nurses, doctors, and allied health professionals, ensuring comfort, dignity, and quality service delivery.
Graduates emerge as confident, job-ready healthcare professionals with strong employability both locally and internationally.
Why Study This Course at GoCare?
Fully accredited and licensed medical and health sciences training institution.
Competency-based TVET CDACC curriculum aligned with national healthcare support standards.
Hands-on clinical training with real patient exposure in hospitals, clinics, and long-term care facilities.
Guaranteed hospital attachment placement by the college.
Government and regulator-recognized qualifications, certification, and practice licensure.
International certification options (SDC Canada, AMCA USA).
Practicing license eligibility under the Kenya Health Professions Oversight Authority (KHPOA).
Training delivered by qualified nurses, clinicians, and healthcare support professionals.
Modern skills-lab and simulation-based training for patient care, vital signs, infection control, and bedside procedures.
Flexible study modes (Day, Online, Evening, Saturday).
High employability in Kenya and abroad across hospitals, homecare agencies, nursing homes, and community health facilities.
Entry Requirements
KCSE Mean Grade D (Plain) and above
What You Will Learn (Units of Competence)
- Digital Literacy
- Professional Communication Skills
- Work Ethics & Professional Conduct
- Entrepreneurial & Workplace Skills
- First Aid & Emergency Response
- Medical Terminology
- Human Anatomy & Physiology
- Medical-Legal Ethics in Healthcare
- Common Diseases & Infection Control Support
- Healthcare Housekeeping & Hygiene
- Client Dietary Support & Nutrition Care
- Psychosocial Support for Patients
- Pre-Departure & Patient Transfer Procedures
- Caregiving Catering & Meal Support
- Special Needs Care Support
- Health Facility Procedures & Workflow
- Infection Prevention & Control (IPC)
- Patient Care Support & Bedside Assistance
- Hospital Store & Inventory Procedures
Additional Institutional Competencies (GoCare Enhanced Training)
- Introduction to Caregiving and the Fundamental Skills of Caregiving
- Alzheimer’s, Dementia and Other Common Mental Health Disorders Care
- Home-Based Care Skills and Procedures
- Communicable and Non-Communicable Diseases and Common Health Conditions
- Introduction to the Hospital Layout and Procedures
Industrial Attachment
All learners undertake a Three (3) month hospital attachment in a hospital. GoCare provides full placement support to ensure every student gains real clinical experience.
Career Opportunities
Graduates of the Certificate in Healthcare Support Services – Level 5 can work as:
- Nursing Assistant
- Medical Assistant
- Health Care Assistant
- Patient Attendant
- Patient Care Technician
- Professional Caregiver
- Medical Receptionist
- Health Unit Coordinator
- Mortuary Attendant
- Hospital Store Officer
- Healthcare Support Services Assistant
This qualification opens doors to diverse healthcare roles locally and internationally.